Certain design configurations may not be possible on your headlights. If this is the case, we will inform you and offer an alternative design.
When fitting is opted for, bumper fitment will be as it left the dealer as long as all the bolts, screws, clips and clamps (fixings) are present and correct when the vehicles arrives. If you are missing or have any damaged fixings, a dealer finish cannot be guaranteed. Once a vehicle has left our premises, we cannot guarantee the bumper fitment or alignment - any issues must be raised on vehicle handover. Excess fitting/parts charges may be applicable for non factory fit vehicles, specifically on vehicles that have either; been involved in an accident, have had a previous poor bumper fit, have incorrect fixings present or incorrectly/poor fitting of aftermarket parts. We can additionally supply and fit brand new OEM fixings if in stock, or if advised beforehand. Work undertaken & vehicles left on premises at the owners risk. Wheels must be rechecked and retorqued 50 miles after fitting (as they are removed during the fit). Locking wheel nuts must be supplied on the day for the fitting to be carried out. Any snapped wheel bolts due to bolts being previously over-tightened is on the onus of the owner to repair/remove/refit. Your fitting date may be moved due to the following reason(s): Act of God, weather, staff resource issues. If we are unable to fulfil your booking date, you will be given at least 1 weeks notice and rebooked for our first opportunity. We may discount or supply a free upgrade for your headlight specification in return for moving your booking at short notice. We are not liable or responsible for any fees. charges or losses you may experience if your fitting date is moved.
If there are any issues post conversion, issues must be verified with either pictures or videos by us. Once an issue has been verified, we will have you return to our premises to rectify within one calendar month. We only cover issues of condensation, and not fogging/misting within the headlights - since fogging/misting is permissible as per OEM guidelines.
We own all media taken by team members of the vehicle in for the service(s) completed.
If the headlights have sustained damaged from an accident post conversion, the warranty will be voided unless inspected and repaired (if necessary) by us. Any tampering, disassembly, or reverse engineering of our products or services will also void all warranty.