Dealer Diagnostics
We have all the latest and in depth diagnostic tools available at our disposable to ensure that we isolate and can explain what (if any) fault codes are in your vehicle, and what's caused them.
If you're purchasing 1 hours investigation with your diagnostic session, we'll be able to give you whatever you need to resolve the issue, including (but not limited to); wiring diagrams, pinouts, suspected faulty parts, dealer instructions and procedures, and how to test for success.
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Availability
Availability
We're available by appointment only on either weekday evenings or Saturday.
Please put your preference in the order notes, and we'll confirm our next available date once we have your confirmed order.
Payment
Payment
We accept all debit cards, credit cards, Apple Pay and Google Pay.
0% financing is available through Klarna - 3 payments over 3 months.
Specialist Services - Guarantee/Warranty
There is no guarantee/warranty with this service, and the service is offered on an as-is basis.
Specialist Services - Terms & Conditions
Digital copies of your diagnostic log will be supplied on request only, and are not retrospectively available after your appointment.
All CAN blockers/modifiers must be removed or disabled prior to your appointment. Examples of these are; JB4, Ghost immobilisers, key duplication blockers. If we are unable to read your vehicle due to these items being installed and active, you will still be charged for your appointment.
If we are coding in used modules for you, it is your responsibility to ensure that the module(s) are the correct hardware and compatible with your vehicle.
For remote coding, please ensure that you are fully set up (all required items are connected and functional) before your remote session to make sure that we make the most out of your allotted time.
If you have an FRM installed in your vehicle that is affected by the firmware issue and your FRM becomes unresponsive during your diagnostic session, we will not take any liability for this issue. However, we will do our best to assist and organise a repair with a third party if requested.
Your appointment date may be moved due to the following reason(s): Act of God, weather, staff resource issues. If we are unable to fulfil your appointment date, you will be given as much notice as possible and rebooked for our first opportunity. We are not liable or responsible for any fees. charges or losses you may experience if your appointment date is moved.
We own all media taken by team members of the vehicle in for the service(s) completed.
By ordering any of our services, you understand and accept everything outlined.
Specialist Services - Return & Refunds
Due to the as-is basis of the provision of this service, we are unable to offer any refunds for this service.
