Due to the bespoke nature and speciality of these products & services, we do not accept returns or issue refunds, but will repair any defective components as per our guarantee as this is a service carried out to your defective components.
The cost of the product and service is a combination of our time spent along with our products/stock that have been purchased in for your specified service. Cancellations are subject to a 25% non refundable fee.
This is in line with Government guidance on custom products & services. Our products & services will be documented and demonstrated where possible to ensure that we can show they are not faulty.