Custom Headlights - Booking & Build Process


What are custom headlights?

We create custom headlights by taking your original unmodified headlights, opening them, and adding in a selection of the following;

  • Angel eyes
  • Bi-LED projectors with LED bulbs/integrated bi-LED projectors/bi-xenon projectors with xenon setup
  • Painting the headlight internal parts
  • High beam LED units
  • Eyebrows
  • Custom one off parts
  • Carbon fibre skinned parts

Custom headlights vs. prebuilt headlights

Custom headlights are what you want, without any compromise. You pick the specification, and any additional addons or custom parts. Everything is built once the order is placed, and headlights are built to order.

Prebuilt headlights are build based off our most popular options, and are usually available immediately or available at short notice. No custom/additional options are able to be added to the prebuilt headlights.

How to book in and get your appointment date

  • Find your vehicle within our custom headlight section of the website, and spec your headlights up to how you'd like. If you have any questions about what certain options are, or need some general design advice, get in touch with us and we'll be happy to assist
  • After selecting and confirming your specification, select your preferred appointment date within the calendar on the same product page, and check through to checkout
  • Complete your purchase
  • Within a couple of weeks of your purchase, we'll get in touch to check your spec with you, and make any amendments if you'd like
  • A couple of weeks before your appointment, we'll get in touch to double check your spec, inform you of any technology improvements within the industry that might suit your headlights/specification better than what you've currently selected. Within our industry, technology changes, improves, and new products are released very quickly! Once we've got everything checked, we'll finalise your appointment date and time
  • We'll start building up your headlights, and will keep you updated with build progress where we can without disclosing trade secrets or proprietary company information
  • Once your build is finished, we'll send photos over and ask you to visually sign it off to ensure that it's what you expect
  • We'll bench test the headlight to show you all the functions working
  • Your headlights will now be ready for exchange/collection/postage/fitting

Our core exchange program & what we have within our inventory

If we have your headlights within our inventory, we can offer you the 'Core Exchange Program'. This is where we use our headlights that we have within our inventory to build up your headlights as per your specification.

We'll then take your current headlights in on exchange, to ensure minimum downtime for you and provide a same day service.

Both matching headlights we receive in exchange must meet the following criteria:

  • Are fully functional
  • Are OEM
  • Haven't been opened before
  • Aren't modified in any way
  • Are fully intact, with no damage to the black plastic casing, and all mounting points are original, intact, and functional
  • Headlight internals are intact with no physical damage, no water damage, no damaged electrical connectors, or broken/damaged/missing components
  • Headlight plastic lens covers are intact with no; danage, cracks, scuffs, large chips, large marks, or paint overspray. Lenses can have age related pitting, but nothing excessive that detrimentally affects beam pattern, general light output, or damage/removal/peeling or the UV clear coat

If your headlights unfortunately don't meet the above criteria, we will be able to discuss options depending on the condition of your headlights.

Build options when we have your headlights within our inventory

Using your own headlights

If you want to use a second set of headlights for the conversion (either the set from your car, or a second set), we can offer one of the following options to get your headlights to us:

  • You can send us your own headlights via your own courier
  • We can arrange collection of your own headlights via DHL, fully insured on a next day service (additional costs applicable)
  • You can drop off your headlights to us in person

Once the build is completed, we can offer one of the following options:

  • We can arrange delivery of your own headlights via DHL, fully insured on a next day service (additional costs applicable)
  • You can collect your headlights from us in person
  • You can bring the vehicle to us so we can fit the headlights

 

Leaving your car with us

If you want to leave your car with us so we can work on your own headlights (for example, if you know that your current headlights won't pass our requirements for the 'Core Exchange Program'), then we will be able to remove and refit the headlights (additional costs applicable).

 

Using our 'Core Exchange Program'

If you're taking advantage of our inventory, we can offer one of the following options:

  • In person exchange - pop on down to our commercial premises with just your headlights, and we'll be able to directly exchange with you
  • Remote exchange - we'll send out your custom headlights to you via DHL on a next day service (additional costs applicable), and you'll have 7 days from receiving the headlights to swap them out your side. Once you've got your old headlights packed back up in the same box, let us know and we'll arrange collection via DHL for the following business day. A refundable deposit will be required in order for us to do this option, which will be refunded in full once we have received back your old headlights. If there's any issues, we'll get in touch and discuss options further with you
  • Fit & exchange - we'll fit (additional costs applicable) your new custom headlights at our commercial premises, and take in your old headlights on exchange. Perfect if you want a one day service, and prefer us to handle everything end to end

 

Purchasing new headlights

If you want us to provide new OEM headlights to carry out your conversion on, we can get that done for you. All we need is your vehicle and headlight details to ensure we order in the right headlights. We'll carry out the conversion as normal, and then you'll have the following options to receive your new custom headlights:

  • In person collection - pop on down to our commercial premises, and we'll show you everything functioning on our bench tests, and pack up the headlights ready for transit back with you
  • Delivery - we'll send out the new custom headlights via DHL on a next day service fully insured (additional costs applicable)
  • Fitting - we'll fit (additional costs applicable) your new custom headlights at our commercial premises

Build options when we don't have your headlights within our inventory

Using your own headlights

If you want to use a second set of headlights for the conversion (either the set from your car, or a second set), we can offer one of the following options to get your headlights to us:

  • You can send us your own headlights via your own courier
  • We can arrange collection of your own headlights via DHL, fully insured on a next day service (additional costs applicable)
  • You can drop off your headlights to us in person

Once the build is completed, we can offer one of the following options:

  • We can arrange delivery of your own headlights via DHL, fully insured on a next day service (additional costs applicable)
  • You can collect your headlights from us in person
  • You can bring the vehicle to us so we can fit the headlights

 

Leaving your car with us

If you want to leave your car with us so we can work on your own headlights, then we will be able to remove and refit the headlights (additional costs applicable).

 

Purchasing new headlights

If you want us to provide new OEM headlights to carry out your conversion on, we can get that done for you. All we need is your vehicle and headlight details to ensure we order in the right headlights. We'll carry out the conversion as normal, and then you'll have the following options to receive your new custom headlights:

  • In person collection - pop on down to our commercial premises, and we'll show you everything functioning on our bench tests, and pack up the headlights ready for transit back with you
  • Delivery - we'll send out the new custom headlights via DHL on a next day service fully insured (additional costs applicable)
  • Fitting - we'll fit (additional costs applicable) your new custom headlights at our commercial premises

Specification changes & changing booking dates

If you'd like to make changes to your headlight specification, we'll do the best we can to accommodate this. If we can't, then we will cancel your existing order and ask you to place a new order reflecting the change in specification, along with a booking date.

If you need to change your booking/fitting date, we can do along as we have a minimum of 72 hours notice. If you're unable to give us the require notice, we reserve the right to charge a fee to rebook you in.