Terms & Conditions - Refurbishment & Repair

 

 

Your fitting date may be moved due to (but not limited to) the following reason(s): Act of God, weather, staff resource issues, or illness. If we are unable to fulfil your booking date, you will be given as much notice as possible and rebooked for our first opportunity. We are not liable or responsible for any fees, charges or losses you may experience due to your booking being moved.

We own all media taken by team members of the vehicle in for the service(s) completed.

No refunds/partial refunds/contributions will be made for any free services that have not been carried out, or partially carried out (for example coding).

Our services may involve the removal and refitting of headlight assemblies and associated components. Where a vehicle is equipped with Advanced Driver Assistance Systems (ADAS) - including but not limited to forward-facing cameras, adaptive cruise control sensors, lane departure warning, automatic emergency braking, adaptive headlight levelling, or matrix/intelligent lighting systems - it is the vehicle owner's responsibility to ensure that any affected ADAS components are recalibrated to the vehicle manufacturer's specification following completion of the works. ADAS recalibration is not included within our standard services. Operating a vehicle with uncalibrated ADAS systems may result in incorrect operation of safety-critical features, failure to meet roadworthiness requirements, and potential invalidation of insurance or manufacturer warranty. By instructing to proceed with any work, the customer confirms they are aware of their vehicle's ADAS specification and accepts responsibility for any recalibration required as a result of the works carried out.

By ordering any of our products and/or services, you understand and accept everything outlined.